Business Policies
Committed to Safety, Sustainability, Quality & Responsibility
At DSM, our business policies form the foundation of everything we do — from large-scale demolition and plant hire to asbestos management and structural alterations. We operate with integrity, protect our people and the environment, and ensure the highest quality outcomes for our clients.
Safety First – Zero Harm Philosophy
We are committed to a “Zero Harm” working environment — ensuring everyone gets home safe, every day. Safety is embedded into our culture and is supported by robust procedures and training.
Our Safety Framework Includes:
Zero Harm Culture: A proactive commitment to eliminating incidents on every site
Close Call Reporting: Staff are empowered to report and prevent hazards before they cause harm
Fit for Work Policy: We ensure all operatives and subcontractors are physically and mentally fit to work
Behavioural Safety Program: Reinforcing safe decisions and actions across our workforce
Certified Training: All site teams undergo regular health and safety training to stay up-to-date with best practices
Environmental Sustainability
We strive to minimise our environmental footprint through efficient practices, smart resource use, and sustainable thinking.
Our Green Commitments:
Sustainability Policy: Embedded across all DSM services and operations
Carbon Reduction: Measures in place to cut emissions from our fleet, plant and site operations
Waste Recovery & Recycling: Promoting circular economy principles through material reuse and waste diversion
Eco-friendly Projects: Supporting clients in delivering greener developments and refurbishments
Built on Quality
From first enquiry to final delivery, DSM maintains the highest standards in service, safety, and workmanship.
ISO-Aligned Standards
We operate with strict compliance to ISO quality and environmental systems
Customer Satisfaction Focus
We strive to exceed expectations with reliable, consistent service
Continuous Improvement
Lessons learned and innovations are continuously embedded into our processes
Collaborative Working
Open, transparent communication with all stakeholders throughout project delivery
Corporate Social Responsibility
As a responsible business, DSM is proud to support our people, our clients, and our local communities.
Community Engagement
We invest in and support the communities where we work
Skills Development
Ongoing training and career pathways for all employees
Apprenticeships & Local Jobs
Creating opportunities through training and direct employment
Responsible Procurement
Supporting ethical sourcing and local suppliers wherever possible
Other Important Policies
Intellectual Property & Copyright Protection
Temporary Works Safety Compliance
Data Protection & Privacy
Modern Slavery Prevention
Accreditations & Compliance
We proudly hold industry-recognised accreditations that reflect our dedication to safety, quality, and sustainability
CHAS
Constructionline Gold
NFDC Membership
ISO 9001 (Quality)
ISO 14001 (Environmental)
ISO 45001 (Health & Safety)
