Business Policies

Committed to Safety, Sustainability, Quality & Responsibility

At DSM, our business policies form the foundation of everything we do — from large-scale demolition and plant hire to asbestos management and structural alterations. We operate with integrity, protect our people and the environment, and ensure the highest quality outcomes for our clients.

1. Safety First – Zero Harm Philosophy

We are committed to a “Zero Harm” working environment — ensuring everyone gets home safe, every day. Safety is embedded into our culture and is supported by robust procedures and training.

Our Safety Framework Includes:
  • Zero Harm Culture: A proactive commitment to eliminating incidents on every site.
  • Close Call Reporting: Staff are empowered to report and prevent hazards before they cause harm.
  • Fit for Work Policy: We ensure all operatives and subcontractors are physically and mentally fit to work.
  • Behavioural Safety Program: Reinforcing safe decisions and actions across our workforce.
  • Certified Training: All site teams undergo regular health and safety training to stay up-to-date with best practices.

2. Environmental Sustainability

We strive to minimise our environmental footprint through efficient practices, smart resource use, and sustainable thinking.

Our Green Commitments:
  • Sustainability Policy: Embedded across all DSM services and operations.
  • Carbon Reduction: Measures in place to cut emissions from our fleet, plant and site operations.
  • Waste Recovery & Recycling: Promoting circular economy principles through material reuse and waste diversion.
  • Eco-friendly Projects: Supporting clients in delivering greener developments and refurbishments.

3. Built on Quality

From first enquiry to final delivery, DSM maintains the highest standards in service, safety, and workmanship.

Our Quality Approach Includes:
  • ISO-Aligned Standards: We operate with strict compliance to ISO quality and environmental systems.
  • Customer Satisfaction Focus: We strive to exceed expectations with reliable, consistent service.
  • Continuous Improvement: Lessons learned and innovations are continuously embedded into our processes.
  • Collaborative Working: Open, transparent communication with all stakeholders throughout project delivery.

4. Corporate Social Responsibility

As a responsible business, DSM is proud to support our people, our clients, and our local communities.

Key CSR Actions:
  • Community Engagement: We invest in and support the communities where we work.
  • Skills Development: Ongoing training and career pathways for all employees.
  • Apprenticeships & Local Jobs: Creating opportunities through training and direct employment.
  • Responsible Procurement: Supporting ethical sourcing and local suppliers wherever possible.

5. Other Important Policies

  • Intellectual Property & Copyright Protection
  • Temporary Works Safety Compliance
  • Data Protection & Privacy
  • Modern Slavery Prevention

Accreditations & Compliance

We proudly hold industry-recognised accreditations that reflect our dedication to safety, quality, and sustainability, including:

  • CHAS
  • Constructionline Gold
  • NFDC Membership
  • ISO Certifications (9001, 14001, 45001)